Everything you need to know about trading with Metachainglobal. Can't find your answer? Contact our support team.
Opening an account is quick and straightforward. Click "Get Started" and complete the registration form with your personal details. You'll receive a verification email, and after confirming your identity you can fund your account and begin trading — typically within minutes.
The minimum investment amount is $50. There is no maximum deposit limit. We accept deposits via Bitcoin (BTC), Ethereum (ETH), USDT, and other supported payment methods. All deposits are processed securely through our encrypted payment infrastructure.
Withdrawal requests are processed within 24 hours of submission. Once processed, funds typically arrive in your wallet or bank account within 1–3 business days depending on your chosen withdrawal method. Cryptocurrency withdrawals are generally faster than bank transfers.
Yes. Your investment portfolio is managed by our team of specialist financial analysts with deep expertise in market analysis and risk management. Our team monitors positions around the clock and adjusts strategies based on real-time market conditions to protect and grow your capital.
We employ bank-grade security across all systems. All client data is stored in a fully encrypted database. We use SSL encryption for all data in transit, multi-factor authentication on accounts, and regular independent security audits. Client funds are held in segregated accounts separate from company operational funds.
No, your own deposit is not required to attract investors and earn referral commissions. Simply register your account and share your unique referral link. You will earn a commission on every deposit made by users who sign up through your link, regardless of your own investment status.
We offer trading across a wide range of asset classes including Forex (currency pairs), Commodities (gold, silver, oil), Digital Assets (Bitcoin, Ethereum, and major altcoins), Indices (S&P 500, FTSE 100, DAX), Shares (global stocks), and Real Estate investment products. All accessible from a single account and dashboard.
Each person is permitted one account. Multiple accounts from the same IP address or device may result in temporary suspension as part of our anti-fraud policy. If you have a legitimate need for multiple accounts (e.g. for a family member), please contact our support team to discuss options.
Copy trading allows you to automatically mirror the trades of our top-performing expert traders in real time. You select an expert, set your copy ratio and risk limits, and every trade they place is proportionally replicated in your account. You retain full control and can stop copying at any time with no penalties.
Our support team is available 24/7. You can reach us via the live chat widget on this page, by emailing support@metachainglobal.com, or by filling out the contact form on our Contact page. We aim to respond to all enquiries within a few hours during business hours.